Office Policies and Mission
We are open to serve you, answer questions or schedule an appointment during the following hours:
Open Hours: Monday – Friday: 8 a.m. – 12 p.m., 1 p.m. – 5 p.m.
Our Mission:Our mission is to provide comprehensive, high-quality, efficient and effective health care services – delivered in a holistic, caring and compassionate way – to the residents of Modoc County and surrounding area.
Our medical, dental and behavioral health professionals have a strong interest in caring for the economically or otherwise disadvantaged with an emphasis on preventive and primary health care.
Your scheduled appointment time has been reserved specifically for you. We request a 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment, and appreciate your cooperation.
Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services.
Making you feel at ease while you are in our care is one of our top priorities. We have created a comfortable environment for you and our friendly, professional staff is always available to assist you with any questions/concerns you may have.
Our providers are experienced in the latest advancements in family medicine. We believe that good medical care begins with open communication. We promise to speak candidly with you about any symptoms, our diagnosis, alternative treatments that may exist, and our recommendations. In return, we encourage you to ask any questions you may have before, during and after your treatment with us.
We look forward to meeting you and providing the quality, comprehensive medical care you expect and deserve.
Our office is committed to providing you with quick access to relevant clinic documents, policies and notices. These can be opened wih Adobe Reader and to read or printed.
Our facility is a National Health Service Corps Site. See what this means:
HIPAA Notice of Privacy Practices: